Job Description

Responsibilities:
- Support execution of omnichannel marketing campaigns across Call, WhatsApp, In-App Notification, Nudges, RCS, Email, and Voicebot/Al channels
- Assist in end-to-end customer journey marketing automation, from trigger and rule design to execution
- Support real-time and event-based campaigns to deliver timely and relevant customer engagement
- Help validote customer eligibility, journey flows, and channel orchestration -- Assist in campaign analysis, including basic performance checks and outcome review
- Support UAT/testing to ensure campaigns run correctly across channels
- Help document campaign journeys, rules, and operational processes
- Coordinate with CRM and IT teams to support campaign execution and issue follow-ups

Requirements:
- Active university student or fresh graduate
- Strong interest in marketing, omnichannel campaigns, marketing technology, and customer experience
- Curious about how automation, real-time engagement, and multi-channel journeys work
- Analytical mindset and interest in understanding campaign performance and behavior
- Detail-oriented, patient, and persistent in handling processes and validations
- Willingness and enthusiasm to learn new things, including basic data concepts and SQL
- Good communication skills and able to work collaboratively in a team
- Prior exposure to digital marketing, CRM or automation tools is a plus (not mandatory)

Working Day
Monday - Friday, 9AM - 6PM